Pacific Screening

NewOnline Application Guide

We're excited to share what's new. Explore our redesigned online application — built to give your applicants a faster, simpler, and stress-free journey from the moment they receive their invite link to the moment they hit submit.

What's new

Your brand, your look

Spanish translation throughout

E-signatures on disclosures for your records

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Step-by-step tenant experience

1

Start — branded portal & process overview

Applicants open their unique invite link and land on your fully branded portal. Before anything begins, they are given a clear overview of the entire application process — so there are no surprises from start to finish.

The application is organized into 5 clearly labeled stages. A persistent progress bar keeps applicants oriented at every screen — they always know which stage they're in and what's coming next.

✓

Start

›

✓

Authorize

›

3

Apply

›

4

Payment

›

5

Confirm

The language toggle in the top-right corner lets applicants switch between English and Spanish at any time. All system emails — confirmation, receipt, and status notifications — are also sent in the applicant's preferred language, ensuring a fully seamless experience for Spanish-speaking applicants throughout the entire process.

Branded portal — 5-stage progress bar always visible, language toggle top-right

2

Authorize — identity verification, disclosures & compliance

Before the main application unlocks, applicants complete three important compliance steps. This is customizable text.

2a

Oregon SB 484 verification OR SB 484

Applicants enter their SSN to confirm they have not already been screened for this property within the past 60 days — protecting them from duplicate fees and keeping your process fully compliant with Oregon law.

SB 484 identity check — required before the application opens

2b

Property disclosure & electronic signature

Applicants review your property-specific disclosure and rental criteria, then sign electronically. A signed PDF is automatically generated and stored for your records — no paper required.

Electronic signature on property disclosure — PDF auto-saved to your records

2c

PCA compliance PCA

This application meets Portland City Auditor (PCA) requirements for rental applications. All required disclosures, criteria timelines, and screening standards are built directly into the Authorize workflow — ensuring your process is fair, consistent, and legally defensible without any extra steps on your part.

PCA compliance handled automatically within the Authorize stage

3

Apply — complete the full application

The Apply stage guides applicants through 9 clearly labeled sections. A secondary progress bar tracks exactly which sub-step they're on so there's never any guesswork. This is customizable text.

Sub-step progress bar — always visible during the Apply stage

1

Profile

2

Residences

3

Income

4

Dependents

5

Vehicles

6

Pets

7

Contacts

8

Disclosures

9

Review

1

Profile — personal info & ID upload

Applicants enter their full name, date of birth, SSN, phone, and email. They also upload a government-issued photo ID. Clear on-screen guidance explains exactly how to photograph a usable ID — lighting, angle, framing, and accepted formats (JPG, PNG, PDF). The system automatically assesses image quality on the back end.

Profile — personal details and guided government ID upload

2

Residences — rental history

Applicants enter current and past addresses, housing status, landlord contact info, move-in dates, monthly rent, and reason for moving. Multiple addresses can be added. The system displays your property's recommended rental history length (e.g. 24 months) and warns applicants that incomplete history may result in additional deposits or denial.

Residences — rental history with property-specific month requirements

3

Income — source selection & document upload

Applicants select all applicable income sources (Employment, Social Security, Financial Aid, Investment Income, Other, or No Income). Each selected source expands to collect details and allows document uploads such as pay stubs. The property's recommended employment history length and accepted upload formats are shown inline.

Income — flexible source selection with per-source document upload

4

Dependents

Applicants list any dependents (children or other household members) who will occupy the unit, including name and date of birth. If there are no dependents, they simply click Save & Continue.

Dependents — all household members occupying the unit

5

Vehicles

Applicants list all vehicles that will be parked at the property — make, model, color, year, and license plate. Multiple vehicles can be added. If there are no vehicles, they click Save & Continue.

Vehicles — all vehicles to be parked at the property

6

Pets

Applicants list any pets — type, breed, weight, age, name, and whether the animal is spayed/neutered or a service animal. Multiple pets can be added. A prominent notice reminds applicants to confirm the property accepts pets before applying.

Pets — detailed pet info with service animal designation

7

Contacts — emergency & death contact

Applicants provide an emergency contact and a separate death contact (name, phone, email, relationship, and address). A single toggle auto-fills the second form if both contacts are the same person.

Contacts — emergency and death contact with relationship details

8

Disclosures

Applicants answer required Yes/No disclosure questions covering eviction history, criminal background, smoking/vaping, consent to electronic communication, and disability status. All questions must be answered before proceeding.

Disclosures — required yes/no questions before final review

9

Review

Applicants review a full summary of everything entered across all sections before submitting. They can return to any section to make corrections. The application details panel is also accessible at any time via the View Application Details button.

4

Payment — screening fee

Once the application is complete, applicants pay the screening fee by credit card. A receipt is automatically sent to their email address.

Payment is only collected after the full application is completed and reviewed — applicants are never charged mid-application.

Payment — receipt emailed to applicant automatically

Once submitted, the applicant receives confirmation and you are notified immediately — results returned in full compliance with all local, state, and federal laws.

5

New feature — unit transfer

If the unit an applicant originally applied for becomes unavailable, their application isn't lost. They are notified and given the option to transfer their existing application to another available unit at the same property — no starting over, no extra work.

Applicants can browse all available units at the property and transfer with a single click. Their completed application data carries over automatically.

1

Unit no longer available

Applicants are clearly informed when their unit is no longer available, shown the property manager's contact details, and given the option to view other available units at the same property.

Clear notification when a unit becomes unavailable — manager contact info always shown

2

Browse & transfer to an available unit

Applicants see all available units at the property with full details — rent, application fee, square footage, bedrooms, and baths. A single Transfer button moves their application over instantly.

Available unit listings — one-click transfer carries all application data forward